• REFRESH PSC, 2F Hale Lane. London. NW7 3NX   |    CALL: 020 8959 6424

April 29, 2016

Genuine helpful guy with wide-ranging knowledge

Andy came to my elderly mother’s house and having looked at the damp issues explained clearly what needed to be done. The issues to be addressed do not involve the services that Andy’s firm provides but he still took time, especially with my elderly mother, to reassure that the problems could be solved quite easily, and he told us the sort of contractors we should be talking to. Andy comes across as a genuine helpful guy with wide-ranging knowledge. If I hear of anyone with damp issues in their house I would recommend them talking to Refresh PSC.

Posted by David Padfield

April 29, 2016

So Grateful

Andy came around and gave me a detailed account of why I didn’t need to spend the fortune that another company had told me to do, Ventilation would solve my problems. So grateful

Posted by adrienneb

April 29, 2016

Very Pleased

Refresh PSC did damp proofing throughout our house. This involved re-plastering the walls and other preservation methods. We’re quite fussy and we were very pleased with the work done.

Posted by a Which? Trusted Traders Consumer

April 29, 2016

Very efficient and friendly

Andy came round within days to carry out the survey. We were in a hurry to get the damp rectified and he kindly got a team round to sort out the problem the next day after the survey. The work was carried out quickly, very tidily and Andy was on hand to answer any questions we had at all stages on the process. A very efficient and friendly company.

Posted by C. Dalton

March 16, 2016

Dry Rot Issue

Andy came to provide an inspection for me and I was very impressed with the level of service he provided. There was Dry Rot being worked on in the downstairs flat and Dry Rot in my passageway adjacent to the downstairs flat. Before he even came in to see the issue with my flat he spoke to the Technician treating the property downstairs and expressed his views in a friendly and polite manner. I really appreciated the pro-activeness of this approach as he didn’t need to go and see the downstairs flat before even looking at my Dry Rot issue. He spent 2 hours explaining all his findings and even gave me tips on buying an extractor fan for my bathroom. He was very patient with the questions I had and explained things easily through drawings to get his points across. I paid for an Inspection Report and Andy spent 2 hours with me which was brilliant and much appreciated. He was available for additional questions I had and produced his Findings and Recommendations that day on e-mail. Unfortunately I did not use his service as he suggested I use the company who were already treating the flat downstairs and it made sense as previously this was one house converted into flats. I would not hesitate to use his service again and have recommended him to friends as it’s very hard to find someone who is willing to answer all your questions and take the time to go through things and even more so as a single female who does not have much knowledge on this and is not handy at DIY.

Posted by Shree77Z

August 2, 2015

Damp Assessment

I have had problems with what I thought was damp to the back addition of my flat. Andy conducted a survey who advised that the wrong render was used. He described what needed to be done and also drew a diagram, further adding ‘any problems or advice just give me a call’. He also recommended I find a good builder to carry out the work which should cost no more than 5/600 pounds. Andy was very helpful, informative and so very honest, would highly recommend. Brilliant service from the moment they answered the phone.

Posted by 1437830

December 16, 2016

Assessment For Damp

I’d have no hesitation in recommending Refresh. Got a quick appointment (which I needed), even though I was a bit outside Andy’s usual area. I was very reassured to find ventilation was the cause and not rising damp. Report was also done quickly and the cost was more reasonable than I was expecting. Andy was very helpful and took the time to explain the issues to me. Great service all round. Thank you!

Posted by GP, Middlesex